Question 1

How do I book a Royal Midnight ride?

Accepted Answer

You can book online at royalmidnight.com/book in minutes. Simply enter your pickup and dropoff locations, select your date and time, choose a vehicle, and confirm your reservation. You'll receive an email confirmation with full details.

Question 2

What airports does Royal Midnight serve?

Accepted Answer

Royal Midnight provides luxury black car service to and from Fort Lauderdale-Hollywood International (FLL), Miami International (MIA), and Palm Beach International (PBI). We track all incoming flights in real time.

Question 3

Is the pricing flat-rate or metered?

Accepted Answer

All Royal Midnight rides are flat-rate with no surge pricing, hidden fees, or meters. The price you are quoted when you book is exactly what you pay — guaranteed.

Question 4

What is your cancellation policy?

Accepted Answer

Cancellation fees are based on how close to pickup you cancel: 12 or more hours before pickup is a full refund with no fee, 2–12 hours before is a 25% fee (75% refund), and within 2 hours of pickup (including no-shows) is a 100% charge with no refund.

Question 5

How do I find my chauffeur at the airport?

Accepted Answer

Your chauffeur will meet you in the arrivals hall holding a customized digital name sign. For expedited service, curbside pickup is also available upon request.

Question 6

What if my flight is delayed?

Accepted Answer

We track all incoming flights in real time. If your flight is delayed or arrives early, your chauffeur's arrival time is adjusted automatically at no additional charge.

Question 7

Do you provide child seats?

Accepted Answer

Yes, premium child safety seats can be provided upon request at the time of booking. Please specify the age and weight of the child.

Question 8

Can I make multiple stops?

Accepted Answer

Yes, multiple stops can be arranged. For maximum flexibility with numerous stops, we recommend booking our Hourly Chauffeur service.

Question 9

What areas does Royal Midnight serve?

Accepted Answer

We serve all of South Florida including Miami, Miami Beach, Fort Lauderdale, Boca Raton, West Palm Beach, and surrounding communities, plus long-distance transfers throughout Florida.

Question 10

Do you offer corporate accounts?

Accepted Answer

Yes. Royal Midnight provides dedicated corporate accounts with streamlined invoicing, account management, and priority service. Contact us at concierge@royalmidnight.com to set up a corporate account.

Frequently Asked Questions