Frequently Asked Questions
Everything you need to know about the Royal Midnight experience.
How do I book a Royal Midnight ride?
You can book online at royalmidnight.com/book in minutes. Simply enter your pickup and dropoff locations, select your date and time, choose a vehicle, and confirm your reservation. You'll receive an email confirmation with full details.
What airports does Royal Midnight serve?
Royal Midnight provides luxury black car service to and from Fort Lauderdale-Hollywood International (FLL), Miami International (MIA), and Palm Beach International (PBI). We track all incoming flights in real time.
Is the pricing flat-rate or metered?
All Royal Midnight rides are flat-rate with no surge pricing, hidden fees, or meters. The price you are quoted when you book is exactly what you pay — guaranteed.
What is your cancellation policy?
Cancellation fees are based on how close to pickup you cancel: 12 or more hours before pickup is a full refund with no fee, 2–12 hours before is a 25% fee (75% refund), and within 2 hours of pickup (including no-shows) is a 100% charge with no refund.
How do I find my chauffeur at the airport?
Your chauffeur will meet you in the arrivals hall holding a customized digital name sign. For expedited service, curbside pickup is also available upon request.
What if my flight is delayed?
We track all incoming flights in real time. If your flight is delayed or arrives early, your chauffeur's arrival time is adjusted automatically at no additional charge.
Do you provide child seats?
Yes, premium child safety seats can be provided upon request at the time of booking. Please specify the age and weight of the child.
Can I make multiple stops?
Yes, multiple stops can be arranged. For maximum flexibility with numerous stops, we recommend booking our Hourly Chauffeur service.
What areas does Royal Midnight serve?
We serve all of South Florida including Miami, Miami Beach, Fort Lauderdale, Boca Raton, West Palm Beach, and surrounding communities, plus long-distance transfers throughout Florida.
Do you offer corporate accounts?
Yes. Royal Midnight provides dedicated corporate accounts with streamlined invoicing, account management, and priority service. Contact us at support@royalmidnight.com to set up a corporate account.
Still have questions?
Contact our Concierge Team