Terms of Service
Last Updated: June 25, 2026
1. Introduction
These Terms of Service govern your use of the Royal Midnight service, including our website, passenger and corporate booking portals, and driver application. By booking a ride or using our platform, you agree to these terms.
2. Reservations, Pricing, and Cancellations
Reservations must be made at least 2 hours in advance. All quoted fares are flat-rate with no surge pricing. Hourly charter bookings include a set number of included hours and miles; usage beyond that allotment is billed as an extra-time charge at the rate disclosed at booking. Cancellations made 12 hours or more before the scheduled pickup time are eligible for a full refund. Cancellations made between 2 and 12 hours before pickup incur a 25% cancellation fee. Cancellations made less than 2 hours before pickup, and no-shows, are charged the full amount of the booking.
3. Payment
Payments are processed securely through Stripe. By saving a payment method, you authorize Royal Midnight to charge it for the booked fare, any applicable extra-time charges on hourly charters, and optional gratuity. Corporate accounts may be invoiced on separate agreed terms.
4. Referrals and Promotions
Referral credits and promotional codes are issued at Royal Midnight's discretion, have no cash value, may not be combined unless stated otherwise, and may be modified or discontinued at any time.
5. Driver Compliance
Drivers must maintain a valid license, vehicle registration, and insurance at all times. Royal Midnight may place a driver account on hold and reassign upcoming trips if any required document expires without a timely, approved renewal.
6. Passenger Conduct
Passengers are expected to behave in a respectful manner. Royal Midnight reserves the right to terminate a ride at any time if a passenger exhibits disruptive, dangerous, or illegal behavior.
7. Liability
Royal Midnight is not liable for items left in vehicles, missed flights due to traffic or weather conditions beyond our control.
8. Governing Law
These terms are governed by the laws of the State of Florida. We may update these terms from time to time; continued use of the service after changes take effect constitutes acceptance.
9. Contact Us
Questions about these terms can be directed to concierge@royalmidnight.com or +1 (728) 230-4531.